Return & Exchange Policy

At Sleekeazy, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange process subject to the terms outlined below.

Eligibility for Returns & Exchanges

Products may be eligible for return or exchange if a request is submitted within 7 days of delivery.

To qualify, the item must:

  • Be unused, unworn, and unwashed
  • Be in its original condition
  • Include all original tags, labels, and packaging
  • Not show signs of damage, alteration, or misuse

Items Not Eligible for Return or Exchange

  • Products purchased during clearance or final sale promotions
  • Items damaged due to misuse or improper handling
  • Products returned without original tags or packaging
  • Items showing signs of wear, washing, or alteration

Exchange Policy

If you would like a different size or replacement product, you may request an exchange within 7 days of receiving your order, subject to product availability.

If the requested replacement item is unavailable, alternative options may be offered at our discretion.

Return Process

To initiate a return or exchange request, please contact our customer support team with:

  • Order number
  • Customer name
  • Reason for return or exchange
  • Photographs, if applicable

Our team will review your request and provide further instructions.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery. Supporting photographs may be required for verification.

Once verified, we will work to provide a suitable resolution, which may include a replacement, exchange, or refund as applicable.

Shipping Charges

Original shipping charges, if any, are generally non-refundable unless the return is due to an error on our part or a verified product defect.

Customers may be responsible for return shipping costs unless otherwise communicated by our support team.

Inspection & Approval

All returned products are subject to inspection upon receipt. Sleekeazy reserves the right to approve or reject return and exchange requests that do not meet the conditions outlined in this policy.

How to Contact Us

For return or exchange assistance, please contact:

Email: sleekeazyjmbk@gmail.com
Phone: +91 9653571934

We appreciate your trust in Sleekeazy and will do our best to ensure a smooth shopping experience.